Because our products are made to order, we do not accept returns or exchanges for reasons such as ordering the wrong size, choosing the wrong color, or changing your mind after placing an order.
Damaged, defective, or incorrect items
If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 30 days of delivery.
Please include a description of the problem and clear photos showing the damage, defect, or incorrect item. We will review the issue and, when appropriate, provide a replacement or refund at our discretion.
You do not need to return a damaged, defective, or incorrectly printed item unless we specifically ask you to do so.
A helpful tip when your order arrives
We recommend taking a quick video while opening your package. It can be helpful if there is any damage or an issue with the contents of your order and makes it easier for us to understand what happened.
Order Issues
If you believe there is a problem with your order, please contact us as soon as possible so we can work with you to resolve it.
We are not responsible for problems resulting from incorrect shipping information entered by the customer.
Contact
For questions about refunds, replacements, or order problems, please contact us at ArmentroutShoutOut@gmail.com.